AX i- Failed to create user session on the server

Creation date: 1/28/2026 8:02 AM Updated: 1/28/2026 8:02 AM

Resolution is to add the users to security group #AOSRemoteDesktop

Question:

Dear All,

Excuse me, about the user “akao” can’t login AX, can you please check it? Thanks!

Best regards

Information Technology of HML

Zorro Chiang

No. 899, Section 2, Zhongshan Road, Dajia District, Taichung City

04-26821993 #115 or #120

From: Kao Anny [高文安] <akao@hurco.com.tw>
Sent: Wednesday, January 28, 2026 10:13 AM
To: Chiang Zorro [蔣志昌] <ZChiang@hurco.com.tw>
Subject: AX無法登入，請協助，謝謝

Hello Zorro,

今天不知為何，無法登入AX，試了好幾次，都是這個畫面，請協助處理，謝謝。

Best regards,

Anny Kao
Controller
Hurco Manufacturing Ltd., Taiwan
Tel: +886 4 2682 1993 ext.103
Fax: +886 4 2682 2247
E-mail: akao@hurco.com.tw

This transmission may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. This transmission may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format.

Axapta 4.0

AX i- Failed to create user session on the server

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