D365 - DYS/HSO - Labor and Travel Charge Rate Change

Creation date: 4/3/2024 1:24 PM Updated: 4/3/2024 1:24 PM

Question:

Hurco USA need to raise our service rates effective Monday, 13JUNE22.

The new hourly labor rate will be $185.00 per hour.

The new hourly travel rate will be $145.00 per hour.

We will no longer bill milage.

This needs to be changed in D365. I would like to learn, if you have the time, but not needed.

Can this be accomplished by that date and go live?

Regards,

Mark Gilmore

National Service Manager

HURCO North America

317 614-1513

www.hurco.com

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Answer:

It appears to alter the pricing in the service module you must make entries in two different areas

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