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D365 - Item Number will be replaced by the alternative item number
Creation date: 9/22/2023 1:16 PM Updated: 9/22/2023 1:16 PM
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Question:
Answer:
This is a process set up by a user using the Alternative Product settings on the item.
The user needs to contact the Service Manager & Controller to ask why this rule is in place and have them make adjustments.
https://www.loganconsulting.com/blog/alternative-items-in-dynamics-365-for-operations/
Released Products -> Sell tab -> Alternate Product group section
Find the user who last updated the Item:
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Dynamics 365 Finance & Operations
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