D365 - Reversing Journal entries FX

Creation date: 3/5/2026 3:43 PM    Updated: 3/5/2026 3:43 PM
Question:

Good afternoon,

Is there a way we can settle these items to clear them off the account?
We tried do our normal process but we can’t see the reversing side. Is there a setting or something on our side that would allow us to see the reversing entry?

Ex. 7/31/2019 is when the entry was booked and 8/1/2019 is when it reversed out. 8/1 transaction is the one I can’t see.


When they try to settle this for a customer:


one shows up but the 8/1 transaction is missing.  see below:


How can we settle this?


Thank you,

Bret Allen


Answer:

I believe the transaction needed to be approved to get this to work.

It shows up on the settlement screen now:


Eric
Dynamics 365 Finance & Operations